Tag: pharmaceutical

Sep 04

Insurance Claim Processing: Managing Patient Insurance Reimbursement in Kenya

A pharmacy in Nairobi fills prescription for insured customer. Medicine costing 5,000 shillings. Customer having insurance. Pharmacy dispensing. Customer expecting insurance coverage. Pharmacy assuming insurance covers. Customer leaving expecting reimbursement. Then months pass. No payment received. Insurance claim lost. Pharmacy never submitted. Pharmacy blaming customer. Customer blaming pharmacy. Blame game. Revenue lost. Cash flow impacted. […]

Aug 13

Pharmaceutical Industry Associations in Ethiopia: Building Business Networks

A young pharmacist in Addis Ababa opens his pharmacy. Business is okay. But he’s isolated. Doesn’t know other pharmacists. No peers to discuss challenges with. No one to learn from. Problems arise. He doesn’t know who to call. Faces issues alone. Another pharmacist joins pharmaceutical association. Immediately connected with hundreds of colleagues. Access to network. […]

Jul 29

EFDA Guidelines: Essential Standards for Pharmaceutical Distribution in Ethiopia

A pharmaceutical distributor in Addis is preparing his warehouse for EFDA inspection. He’s heard that EFDA has guidelines that distributors must follow. But the guidelines feel vague to him. He’s asking himself: what exactly does EFDA require? What are they looking for during inspection? What happens if he’s not compliant? Will his distribution business survive […]